FAQ > Electric hub > Audi New Zealand



Does the Audi e-tron come with a charger?
Each Audi e-tron and PHEV model comes standard with an AC charging unit and two charging cords - a standard domestic 3 pin 10 amp plug and a 32 amp industrial plug and cable (recommended) capable of up-to 7.2kW charging.
What can I do to prepare my home for electric vehicle charging?
Audi New Zealand has partnered with HRV nationwide to provide you with home energy solutions to ensure you can charge your Audi e-tron and Audi PHEV in the best possible way. More information visit www.audi.co.nz/e-tronsolutions
What is the anticipated charging time for the Audi e-tron?
Most of us will charge our electric vehicle just like our cell phone - overnight on trickle charge, and at the lowest rate provided by the energy supplier. Charging time will vary based on your electrical current supply i.e. 10 amp/32 amp and the charge state of your e-trons or PHEV battery.

Estimated charge time for a Audi e-tron against 32 amp power supply is approx. 13 hours from flat to fully charged. An overnight 8 hour charge will give you approx. 240km of range.

Charging stations outside of your home will have a varying kW charge, however are generally at a 50 kW level, allowing a full charge from flat in a little under 2 hours on Audi e-tron models.

Are there many charging stations outside of the main cities? How do I find them?
Yes, there are many public charging stations around the country for fast (DC) charging. We have partnered with ChargeNet, the leading public Fast Charge network who offer an App and website (chargenet.nz) which can guide you to both trickle and fast charge stations all over New Zealand.


Can you tow with the Audi e-tron? What towing capacity does it offer?
Yes, the Audi e-tron can tow. The tow rating on the Audi e-tron is 1.8 tonne. A tow bar is fitted as standard equipment.
What is the range of the Audi e-tron?
WLTP (real world driving test) sets the Audi e-tron 55 quattro range at up to 441km, Audi e-tron Sportback range at up to 452km, and the Audi e-tron S Sportback has an estimated range of up to 378km. This is variable based on driving conditions, style, situation and terrain. The average New Zealander drives approx. 40km per day, meaning not only is the e-tron practical for everyday use, the long-range capability on offer makes long distance trips possible on a single charge.

The Worldwide Harmonized Light-Duty Vehicle Test Procedure (WLTP) is designed to provide a standardised measurement and enables the consumer to make reliable comparisons between vehicles in terms of energy (fuel and/or electricity) consumption, emissions, and electric vehicle range.

However, it should be noted that the results of this test may not accurately reflect the actual fuel consumption, emissions, or range that a driver might experience in the real world. Actual results may vary depending on various factors such as driving style, road conditions, temperature, weather, vehicle load, and maintenance.

Therefore, the WLTP results should be considered as an indicator of the vehicle's performance and not as a guarantee of the actual energy consumption, emissions, or range that a driver will experience in real-world driving conditions, or for making a vehicle-to-vehicle comparison.
All WLTP test values are provided in accordance with New Zealand Land transport Rule: Vehicle Efficiency and Emissions Data 2022.

The e-tron offers an innovative recuperation system, meaning the SUV can recover energy in two ways allowing the potential of further range: by means of coasting recuperation when the driver releases the accelerator, or by means of braking recuperation when the brake pedal is depressed. In both cases, the electric motors function as a generator and convert the kinetic energy of the Audi e-tron into electric energy so you can raise your charge level when driving.
What performance does the Audi e-tron deliver?
Two electric motors power the Audi e-tron. The Audi e-tron 55 quattro and e-tron 55 quattro Advaned has a system output of up to 300 kW (in boost mode) and 664 Nm of torque. The Audi SUV accelerates from 0 to 100 km/h in 5.7 seconds, with top speed electronically governed at 200 km/h.
The Audi e-tron 50 quattro Advanced outputs up to 320 kW and 540 Nm of torque, while accelerating from 0 to 100 km/h in 7.0 seconds and a top speed of 190 km/h.
Is there anything special regarding the Audi e-tron’s handling?
The electric e-tron SUV is optimised for on-road and off-road capability. Placement of the battery gives the Audi e-tron a low centre of gravity, enhancing the dynamics of the vehicle.

Air suspension come standard on the vehicle, allowing customisation at the push of a button.
Does the Audi e-tron feature quattro technology?
quattro has gone electric with the Audi e-tron. Our iconic 4WD system allows all terrain capability within the e-tron model.
What safety systems does the Audi e-tron have?
ISOfix child safety system
Audi level of active and passive safety features
Class leading driver assistance systems
Battery – Crash tested safety system
Is there a range of accessories available for the vehicle?
We have a wide range of Audi e-tron accessories available from your local authorised Audi Dealer to suit your needs and lifestyle including roof rails and attachments to mount roof boxes.


How often do I need to service my Audi e-tron?
An annual Dealership visit is recommended to ensure all aspects of your vehicle meet Audi specifications. Like all new Audi’s, the Audi e-tron receives a 5 year Audi factory warranty and 3 motoring plan all included in the purchase price.
Does the Audi e-tron come with Roadside Assist?
Your Audi e-tron has as standard, 24/7 Roadside assistance backed up with our nationwide Dealer network.
Do electric vehicles require special insurance?
This will be at the discretion of your insurance company, however our belief is that there is no difference regarding the insurance of an Audi e-tron versus any other equivalent priced vehicle.

Battery - type + facts

What is the Audi e-tron battery?
The Audi e-tron features the latest in lithium-ion multicell battery technology. The advanced battery is built within a protective honeycomb structure and has integrated thermal management, designed to help optimise performance in varying conditions.
What maintenance does the Audi e-tron battery require?
The battery has an in-built battery management system and is maintenance free.
How long is the battery warranty?
8 years / 160,000km